5 October 2020

ADVISORY ON COVID-19 & LIMITED HOTEL OPERATIONS
Effective October 5, 2020

At Palace Hotel Tokyo, the safety and well-being of our guests and staff are always of utmost importance. As such, we have been limiting the hotel’s operations in an effort to help prevent the further spread of Covid-19.

The measures that have been put in place include the restriction of access to some of our restaurants to guests with advance reservations only, as well as the restriction of staff access to occupied guestrooms until departure in order to limit exposure.

Please click here for more information on the heightened safety and hygiene measures implemented and the temporary limitation of hotel services as a result.

For more information on our restaurants, bars and pastry shop, please visit each outlet’s web page for details on the menus currently available.

【Restaurants & Bars】

*Advance reservations only for Grand Kitchen (Saturdays, Sundays & public holidays) and Esterre.

Outlets Hours of Operation
Grand Kitchen 7:00 am – 10:30 pm L.O. (11:00 pm Close)
*Breakfast service will be restricted to in-house guests on Saturdays, Sundays & public holidays until further notice.
Esterre 11:30 am – 2:00 pm
6:00 pm – 9:00 pm L.O. (10:00 pm Close)
*Advance reservation only
*Closed Mon. & Tue. until further notice
Except for Nov. 3 (Tue.) & Nov. 23 (Mon.)
WadakuraTatsumiGO 11:30 am – 2:30 pm
5:30 pm – 9:00 pm L.O. (10:00 pm Close)
Sushi Kanesaka 11:30 am – 2:00 pm
5:00 pm – 9:00 pm L.O. (10:00 pm Close)
Amber Palace 11:30 am – 2:30 pm
5:30 pm – 9:00 pm L.O. (10:00 pm Close)
Royal Bar 5:00 pm – 10:30 pm L.O. (11:00 pm Close)
*No smoking for hygiene measures until further notice
The Palace Lounge 10:00 am – 10:30 pm L.O. (11:00 pm Close)
*Advance reservations required for afternoon tea service on Sat., Sun. & holidays
Lounge Bar Privé 11:30 am – 9:30 pm L.O. (10:00 pm Close)
*Afternoon tea service unavailable on Mon. & Tue.
Except for Nov. 3 (Tue.) & Nov. 23 (Mon.)
Sweets & Deli 10:30 am – 7:00 pm

【Accommodations and Spa Facilities】

Club Lounge 7:30 am – 9:00 pm
In-Room Dining 7:00 am – 11:00 pm
*1:00 am Close for Fri., Sat. & before public holidays, 6:00 am Open for Sat., Sun. & public holidays
evian SPA TOKYO 11:00 am – 8:00 pm
Fitness Center 7:00 am – 8:00 pm
*The number of guests is limited until further notice. Please inquire for availability before use.
Swimming Pool 7:00 am – 7:30 pm last entry (8:00 pm Close)
*Reservations required after check in, subject to availability.
*The number of guests is limited to a maximum of around 10 people for up to 45 minutes until further notice.
Sauna and Bath Facilities 11:00 am – 7:00 pm last entry (8:00 pm Close)
*The number of guests is limited until further notice.


We sincerely apologize for any inconveniences caused and thank you for your understanding and kind cooperation.

Our thoughts are with all those who have been deeply affected by the Covid-19 pandemic, and we wish to extend our immense gratitude to all of the healthcare professionals for their tireless efforts.

Please continue to visit our website for the latest updates on our operations.

We are grateful for your continued support and look forward to the opportunity to serve you again very soon.

Palace Hotel Tokyo Management