ADVISORY ON LIMITED HOTEL OPERATIONS

9 August 2022

ADVISORY ON LIMITED HOTEL OPERATIONS
As of August 9
, 2022

At Palace Hotel Tokyo, the safety and well-being of our guests and staff are always of utmost importance. As such, we have been limiting the hotel’s operations in an effort to help prevent the further spread of COVID-19.

The measures that have been put in place include the restriction of staff access to occupied guestrooms until departure in order to limit exposure.

We sincerely apologize for any inconveniences caused and thank you for your understanding and kind cooperation.
Please continue to visit our website for the latest updates on our operations.

For more information on our restaurants, bars and pastry shop, please visit each outlet’s web page for details on the menus currently available.

【Restaurants & Bars】

*Menus are subject to change without notice.

Outlets Hours of Operation
Grand Kitchen 7:00 am -9:30 pm L.O. (10:00 pm Close)
*Opens 6:00 am on Sat., Sun. & public holidays
*Breakfast service is prioritized for in-house guests on Sat., Sun. & public holidays

*Reservations for breakfast service are required for weekdays (except for in-house guests). Seating may be in The Palace Lounge for non-residing guests.
Esterre 11:30 am – 1:30 pm L.O.
6:00 pm – 8:00 pm L.O. (10:00 pm Close)
*Closed on Mon. & Tue.
Wadakura
TatsumiGO
11:30 am – 2:30 pm L.O.
5:30 pm – 9:00 pm L.O. (10:00 pm Close)
Sushi Kanesaka 11:30 am – 1:30 pm L.O.
5:00 pm – 9:00 pm L.O. (10:00 pm Close)
Amber Palace 11:30 am – 2:30 pm L.O.
5:30 pm – 9:00 pm L.O. (10:00 pm Close)
Royal Bar 3:00 pm – 11:30 pm L.O. (Midnight close)
*Non-smoking until further notice
The Palace Lounge 11:00 am – 9:30 pm L.O. (10:00 pm Close)
*10:30 pm L.O. (11:00 pm Close) on Fri., Sat., & day before public holidays
*Advance reservations required for afternoon tea service on Sat., Sun. & public holidays
*Seating may be limited to 1.5 hours
Lounge Bar Privé 11:30 pm – 9:30 pm L.O. (10:00 pm Close)
*Seating may be limited to 1.5 hours
*Non-smoking until further notice (including the terrace)
Afternoon Tea Hours: 2:30 pm – 3:30 pm, 5:30 pm
*Seating is with advance reservation only
*Afternoon Tea will not be served on Mon. or Tue., except public holidays
Sweets & Deli 10:30 am – 7:00 pm

【Accommodations, Spa Facilities, Transportation Services】

 

Club Lounge 10:00 am – 9:00 pm
Evening canapés 5:30 pm – 8:00 pm
*Alcoholic beverages will be served during Evening canapés hours
In-Room Dining Available 24 hours
evian SPA TOKYO 8:00 am – 8:00 pm
*Treatments available from 10:00 am
*Saturdays through August & September and September 18 (Sun.) & 23 (Fri.): 9:00 pm Close, treatments available until 8:30 pm
Fitness Center Open 24 hours
*Unstaffed from 8:00 pm – 7:00 am
*Number of guests will be limited until further notice. Please inquire for availability before use.
Swimming Pool 7:00 am – 7:30 pm last entry (8:00 pm Close)
*Saturdays through August & September, August 11 (Thu.) & 12 (Fri.) and September 18 (Sun.) & 23 (Fri.): 8:00 pm last entry (9:00 pm Close)
*Reservations required after check-in, subject to availability.
*Number of guests and time will be limited to a maximum of around 10 people for up to 45 minutes until further notice.
Sauna and Bath
Facilities
7:00 am – 7:00 pm last entry (8:00 pm Close)
*Saturdays through August & September and September 18 (Sun.) & 23 (Fri.): 8:00 pm last entry (9:00 pm Close)
*Number of guests will be limited until further notice.


Please click here for more information on the heightened safety and hygiene measures implemented and the temporary limitation of hotel services as a result.

We are grateful for your continued support and look forward to the opportunity to serve you again very soon.

Palace Hotel Tokyo Management