We recommend spa appointments be booked in advance.

Guests must be 16 years or older to use the spa facilities, and 18 years or older to have spa treatments.


Notification of cancellations should be received at least 6 hours prior to the original scheduled time.

No-shows and cancellations received less than 6 hours prior to the scheduled time will be charged the full treatment fee.

For cancellation of appointments made with gift certificates, invalidation of the gift certificate may be applied.

Palace Hotel Tokyo – evian SPA – Relaxation Lounge – HT2

location & hours

5th Floor

Open daily: 6:30 am – 10:00 pm

T: +81 (3) 3211 5298

Palace Hotel Tokyo – evian SPA – Origami-Inspired Sculptural Installation – T2
Palace Hotel Tokyo – evian SPA TOKYO with Model – H2


We recommend you to arrive 30-45 minutes prior to the start of your scheduled appointment to allow registration and time to enjoy our facilities prior to your treatment.

Your treatment may not be extended in case of late arrivals out of courtesy to the next guest.

spa etiquette & tips

Please refrain from using mobile phones, tablets, cameras, video cameras or other recording devices while at the spa.

Please refrain from having alcohol before and after your treatment.

Guests who are pregnant, have had surgery recently, or have any other medical concerns are advised to consult their physician before booking spa services.

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Palace Hotel Tokyo – evian SPA – Adjoining Treatment Rooms – T2
Palace Hotel Tokyo – evian SPA – Ladies’ Marble Sauna – T2