reservations

For spa appointment inquiries, please contact us between the hours of 9:00 am – 10:00 pm. We recommend spa appointments be booked in advance.

Last appointment time: 8:45 pm

Guests must be 16 years or older to use the spa facilities, and 18 years or older to have spa treatments.

CANCELLATIONS

Notification of cancellations should be received at least 6 hours prior to the original scheduled time.

No-shows and cancellations received less than 6 hours prior to the scheduled time will be charged the full treatment fee.

For cancellation of appointments made with gift certificates, invalidation of the gift certificate may be applied.

Palace Hotel Tokyo evian SPA Relaxation Lounge HT2

location & hours

5th Floor

Open daily: 6:30 am – 10:00 pm*
*Hours changed to 9:00 am – 10:00 pm until further notice

T: +81 (3) 3211 5298 | 9:00 am – 10:00 pm
E: evianspa@palacehotel.jp

Palace Hotel Tokyo evian SPA Origami Inspired Sculptural Installation T2
Palace Hotel Tokyo evian SPA TOKYO with Model H2

arrivals

We recommend you to arrive 30-45 minutes prior to the start of your scheduled appointment to allow registration and time to enjoy our facilities prior to your treatment.

Your treatment may not be extended in case of late arrivals out of courtesy to the next guest.

spa etiquette & tips

Please refrain from using mobile phones, tablets, cameras, video cameras or other recording devices while at the spa.

Please refrain from having alcohol before and after your treatment.

Guests who are pregnant, have had surgery recently, or have any other medical concerns are advised to consult their physician before booking spa services.

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Palace Hotel Tokyo evian SPA Adjoining Treatment Rooms T2
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