Palace Hotel Group's

efforts to protect personal information

At Palace Hotel Group, we are committed to offering you the best services, the best cuisine and the best facilities – always endeavoring to exceed expectations. In addition, we recognize that it is not only our social responsibility, but also the fundamentals of our business to properly use and safeguard the privacy of all personal information collected from our customers.

In order to avoid the outflow of your personal information and to protect from any illegal access, we have established proper and commercially reasonable steps to safeguard the personal information you choose to provide and its proper management.

We will never disclose your personal information to third parties without your consent unless legally required from such public institutions as courts or other law enforcement agencies.

Palace Hotel Group declares that it will exert every effort to observe policies for the protection of your personal information in order to comply with the “Personal Information Protection Law” (Act No.57 of May 30, 2003) and related laws, regulations, and guidelines concerning the protection of personal information.

April 2022
Palace Hotel Co., Ltd

Palace Hotel Tokyo Lobby VI HT2

personal information protection policy

Palace Hotel Tokyo Swimming Pool II HT2

website privacy policy