5 December 2018

temporary disruption of electrical power

Dear Guest,

Due to the conduct of periodic inspections of electrical power systems that are required by the city government, please be advised that we will experience a temporary, approximate 5-hour interruption of power throughout the hotel between midnight and 5:00 a.m. on Friday, 11 January 2019.

Rest assured, we will do everything we can to minimize the disruption, and all emergency services will remain unaffected. (Elevators will continue to operate during this time.)

We sincerely apologize for any inconvenience that the temporary power outage may cause during your stay, and thank you in advance for your kind understanding and cooperation.


The following facilities will be disrupted:

  • Television
  • Blu-ray / DVD / CD players
  • High-speed wired & wireless Internet access
  • Telephone (in-room phone and cellular phone) *
    * Bathroom phones will continue to function
  • In-room lighting
  • In-room power sockets
  • In-room minibar refrigerator
  • In-room electric kettle & coffee maker
  • Washlet toilets
  • Automated (electric-powered) curtains
  • Air-conditioning
  • The Fitness Center will not be accessible (5F)
  • In-Room Dining will not be available
    * Last orders will be taken at 11:30 p.m. Thursday, 10 January
  • The following venues will close at 11:00 p.m. Thursday, 10 January
    Royal Bar (1F), The Palace Lounge (1F), Lounge Bar Privé (6F)