reservations

We recommend spa appointments be booked in advance.

Guests must be 16 years or older to use the spa facilities, and 18 years or older to have spa treatments.

CANCELLATIONS

Notification of cancellations should be received at least 6 hours prior to the original scheduled time.

No-shows and cancellations received less than 6 hours prior to the scheduled time will be charged the full treatment fee.

location & hours

5th Floor

Open daily: 6:30 am – 10:00 pm

T: +81 (3) 3211 5298
E: evianspa@palacehotel.jp

arrivals

Please arrive 30-45 minutes prior to the start of your scheduled appointment to allow registration and time to enjoy our facilities prior to your treatment.

For late arrivals, treatments will still end at the scheduled time as a courtesy to the next guest.

spa etiquette & tips

Please refrain from using mobile phones, tablets, cameras, video cameras or other recording devices while at the spa.

Please refrain from having alcohol before and after your treatment.

Guests who are pregnant, have had surgery recently, or have any other medical concerns are advised to consult their physician before booking spa services.

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